Privacy Policy

SOSEGA SOLUTIONS CORP · Compliant with U.S. federal and Florida state standards

Last updated: March 2026

This Privacy Policy explains how SOSEGA SOLUTIONS CORP collects, uses, stores, and shares your personal information when you use our website or purchase our products. Please read it carefully.

1. Information We Collect

Information you provide directly:

Name, email address, phone number, and shipping/billing address
Payment information (processed securely via third-party processors — not stored by SOSEGA)
Account credentials (username and password)
Communications you send us (support requests, feedback, inquiries)

Information collected automatically:

IP address, browser type, device identifiers, and operating system
Pages visited, time on page, referring URLs, and navigation patterns
Cookie data and tracking pixel data (see Cookie Policy)

Information from third parties:

Analytics providers (e.g., Google Analytics)
Payment processors and fraud prevention services
Social media platforms, if you interact with our pages

2. How We Use Your Information

Process and fulfill orders, including shipping and billing
Manage your account and authenticate identity
Respond to inquiries, support requests, and warranty claims
Send transactional communications (order confirmations, shipping updates)
Send marketing communications (only with your explicit consent)
Improve our Site, products, and customer experience
Detect and prevent fraud, abuse, or security incidents
Comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

Contract performance — processing necessary to fulfill your orders
Legitimate interests — improving our services and preventing fraud
Legal obligation — compliance with applicable laws
Consent — marketing emails and non-essential cookies (withdrawable at any time)

4. Sharing of Information

SOSEGA does not sell your personal information. We may share data with:

Service providers — shipping carriers, payment processors, email platforms, hosting providers
Legal authorities — when required by law, subpoena, or to protect our rights
Business transfers — in the event of a merger, acquisition, or asset sale

All third-party processors are contractually required to protect your data in accordance with applicable law.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Transactional data is generally retained for seven (7) years. You may request deletion at any time (see Section 7).

6. Security

SOSEGA implements industry-standard technical and organizational security measures to protect your personal data — including SSL/TLS encryption, access controls, and regular security reviews. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Opt out of marketing communications at any time
Lodge a complaint with a relevant data protection authority

To exercise these rights, contact: info@sosega-usa.com. We will respond within 30 days.

8. Cookies

See our Cookie Policy tab for full details on how we use cookies and how to manage your preferences.

9. Children's Privacy

This Site is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, contact us immediately and we will promptly delete it.

10. International Transfers

If you are accessing this Site from outside the United States, please note that your data will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

11. Contact

info@sosega-usa.com · SOSEGA SOLUTIONS CORP · Florida, USA